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Favors payment issue

10 years ago  #1
Level 14
Status: offline
Prison: Arizona
Incarcerated: 10 years, 8 months
Posts: 15

Im new to forum and i posted this tread in the wrong section at first so im just gonna post the same here... try not to judge me haha

So i bought favors from ear favors Matomy section cuz its the only way i can buy them directly with credit card and i didnt get any... it says that it could take up to 15minutes and its roughly 1,5h now and stil nothin. I also mailed the support and there is no reply... should i just wait or......???

10 years ago  #2
Level 35
Status: offline
Gang: Anarchy
Prison: South Dakota
Incarcerated: 14 years, 6 months
Posts: 3,565

Yes just wait. Ive had to wait 24 hours before

10 years ago  #3
Level 14
Status: offline
Prison: Arizona
Incarcerated: 10 years, 8 months
Posts: 15

Originally posted by rog_ Yes just wait. Ive had to wait 24 hours before

Will do... lets hope for the best

10 years ago  #4
Level 14
Status: offline
Prison: Arizona
Incarcerated: 10 years, 8 months
Posts: 15

So its been more than 24h and still nothing... I mailed them showing the receipt and email confirmation and they dont even reply That sucks... i was really hyped about them favors

10 years ago  #5
Level 14
Status: offline
Prison: Arizona
Incarcerated: 10 years, 8 months
Posts: 15

Originally posted by artix
Originally posted by LowDownNDirty So its been more than 24h and still nothing... I mailed them showing the receipt and email confirmation and they dont even reply That sucks... i was really hyped about them favors

have you tried contacting matomy?

Yes... I mentioned it above ^ I emailed them like 4 times and they dont even reply

10 years ago  #6
Level 30
Status: offline
Gang: CANADA EH
Prison: South Dakota
Incarcerated: 16 years, 24 days
Posts: 2,757

Call them its better than emailing sometimes

10 years ago  #7
Level 35
Status: offline
Gang: Guidos
Prison: South Dakota
Incarcerated: 12 years, 7 months
Posts: 707

Call them? What's the number?

10 years ago  #8
Level 14
Status: offline
Prison: Arizona
Incarcerated: 10 years, 8 months
Posts: 15

Originally posted by artix Don't know where you are from so

http://www.matomy.com/contact-us/?source=header

So maybe its not the best time but i tryied calling anyway and no answer so im gonna call them again tomorrow and hopefully theyll fix me my freakin favors... if not Im gonna go to the bank and see what the bank can do about... it since thats the only option i see

10 years ago  #9
Level 14
Status: offline
Prison: Arizona
Incarcerated: 10 years, 8 months
Posts: 15

Ok, i filled out the refund form and now im waiting to get my money back since i really dont wanna deal with this anymore.. and yeah i already ordered my brand new visa so ill be able to use paypal! thx everyone for helping!

10 years ago  #10
Level 40
Status: offline
Gang: Loveless Empire
Prison: South Dakota
Incarcerated: 11 years, 24 days
Posts: 94

I just experienced the whole not getting favors from Matomy.

 

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